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Policies

At Timney, we believe in honesty and transparency. That’s why we put all our policies on page, so you can quickly and easily understand what it’s like to own a Timney Trigger. Understand your privacy rights when shopping on our website, learn about our shipping processes, discover our repair services, and most importantly, get to know our Legendary Lifetime Warranty.

Lifetime Warranty

Your Lifetime Warranty  

Timney Triggers is proud to offer our No Hassle, Legendary Lifetime Warranty on all of our triggers.

We recognize that we have the most loyal customers in the business, and we greatly appreciate their commitment to us. We are dedicated to producing The World’s Finest Triggers for our customers here in the United States, and we proudly guarantee each and every Timney Trigger is built for life.

Our warranty states that we will repair or replace your Timney Trigger in the event that it becomes damaged or defective, at no extra charge to you. If we cannot repair your trigger, we will replace it.

Through our collaborative mission to our customers, ourselves, and innovation, Timney will continue to lead the trigger market and create outstanding products for the next 75 years and beyond.

**Please note, our Lifetime Warranty does not cover loss, theft, deliberate or cosmetic damage that does not hinder the performance of the trigger.

Please see the full terms of our warranty below:

The Timney Guarantee  

Exquisite craftsmanship is expected to last. That is why you can trust your Timney Trigger to last you a lifetime.

Every Timney Trigger is carefully hand-assembled, tested, calibrated, adjusted, and inspected before leaving our facility to ensure you are receiving a dependable product. We make sure every possible measure is taken when designing and constructing your trigger. If any issues arise with your Timney Trigger, under conditions of normal use and service, necessary repairs, including parts and labor, will be made at no added charge to the purchaser, providing our inspection reveals parts were not damaged through accident, alteration, misuse, abuse, or other causes beyond our control.

We neither assume nor imply any oral or statutory warranties, and we neither assume nor authorize any person to assume us for any obligation or liability in connection with this trigger. Repairs or disassembly of a Timney Trigger in any manner, without specific authorization from Timney Triggers, voids the guarantee.

Timney Triggers is proud to offer you a lifetime warranty on all our products. Each trigger is Proudly Made in the USA and is guaranteed.

Return Policy

If you purchased your item directly from Timney Triggers you may return it for a full refund, excluding shipping charges. If you are a Timney Dealer or Distributor, please contact us directly for return policy information at customerservice@timneyusa.com or 623-223-1111. We do request that the trigger is in its original packaging, new, and not modified to receive a refund. Please include with the returned item your name, address, and phone number, along with the original receipt (if available).

Defective items may be returned for a full refund. Please include a note explaining why the item is defective and include your name, address, and phone number along with the original receipt. If it is a manufacturer's problem, Timney Triggers will refund shipping charges if replacement is not requested.

Mail defectives to:
Timney Triggers c/o Return Dept.
2020 W Quail Avenue
Phoenix, AZ. 85027

Cancellations
If you have placed an order and would like to cancel it, please, call us immediately at 623-223-1111, we are not able to cancel orders once they have been packaged and are out the door. Please refer to our Returns section for information about returns.

Shipping Policy

Shipping Rates & Options for Online Orders:

Our primary shipping method is FedEx. In-stock items will ship within the first business day from the time your order is placed. Pre-order items will be shipped when stock is replenished. Once your order ships, you will receive an email notification with tracking information.

Standard: FedEx Ground is free.

Expedited: FedEx Two Day Air is available for $14.99

Where FedEx is unavailable, such as P.O Boxes, we offer USPS shipping.
These rates are for Continental U.S. only.

If you have any questions or special shipping requests, please email us at customerservice@timneyusa.com, or call us at (623) 223-1111 and we will be happy to help!

International

For shooters outside of the USA, we have international partners around the world who will are able to ship directly to you. Visit our Dealer Locator page to find an international dealer near you.

Shipping Deadlines

We ship daily, Monday thru Friday; orders placed over the weekend or on holidays will be processed and shipped on the following business day.

When time is of the essence and you have less than 10 working days for the package arrive, we strongly suggest calling in the order to ensure the product is in stock and will arrive on time.
For Christmas, we cannot guarantee on-time delivery on orders placed after December 15th.

Timney Triggers ships daily Monday thru Friday, orders placed over the weekend or holidays will be processed and shipped on the following open business day. If the item desired is backordered, it may take longer than expected to ship out and we cannot guarantee a specific delivery date. Reach out to customer service with any questions or concerns.

When time is of the essence and you have less than 10 working days for the package to arrive, we strongly suggest calling in the order.

For Christmas, we will not be able to guarantee on-time delivery on orders placed after December 15th.

Sales Tax

If the destination of your package is within the State of Arizona, applicable sales tax will be included on your order. If the destination of your package is outside the State of Arizona, sales tax will be collected as required by law in the destination state.

Delayed Items

If you want to get real-time information on the status of a product, please email customerservice@timneyusa.com or call (623) 223-1111. Due to demand, we package our products on an hourly basis each day, therefore, an item may become delayed before we are able to update our website with this information.

If an order has been placed for an item that is delayed, we will reach out to you to provide an estimated shipping date or suggest a substitute product if the estimated date is not satisfactory..

Privacy Policy

At Timney Triggers, it is our policy to NOT sell or distribute any customer information to third parties. If you wish to be removed from our database, simply email us at customerservice@TimneyUSA.com. Our client contact information is never sold or distributed to any other organizations. Same policy holds true for our email lists at Timney Triggers.

You may contact us via email at customerservice@timneyusa.com, call us at 623-223-1111 or at Facebook

The policies below are applicable to the Timney Triggers online service (the "Service") produced and maintained by Timney Triggers. Timney Triggers collects personally identifying information during registrations for (a) Timney Triggers (b) subscriptions to Timney Triggers Publications, or (c) online purchases. In addition, information is collected in certain portions of the Service in which guests specifically and knowingly provide such information along with content submissions, questions from the members of the Timney Tribe, and additional comments and suggestions. Timney Triggers may use such information for its internal purposes, including but not limited to editorial and feedback purposes. Information submitted at the time of registration or submission may be used for marketing and promotional purposes and may be shared with companies that have been prescreened by Timney Triggers. If a guest objects to such use for any reason, he/she may stop that use - either by e-mail request or by modifying his/her registration information online

Cookies are pieces of information that a Web site transfers to an individual's hard drive for record-keeping purposes while at the site. Cookies make Web-surfing easier by, among other things, saving your passwords, purchases, and preferences for you. The use of cookies is an industry standard, and you'll find cookies at most major Web sites. Cookies improve Timney Triggers web sites by showing how and when guests use the site. Many content improvements and updates are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies.

Here are some other examples of how Timney Triggers uses cookies:

  • A cookie lets the Service remember that you've registered, which allows us to speed up your future activities at our sites.
  • Similarly, the Timney Triggers Store uses a temporary cookie to track which products you've selected while shopping. The cookie expires once you're done shopping. Letting it do the record-keeping saves you the trouble of entering information over and over again during a single visit. If you decline this cookie, you may have difficulty ordering your selections.

Security

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. (Etc.)

List of Domains

Timneytriggers.com Copyright and Trademarks and Patents Unless otherwise noted, product names, designs, logos, titles, text, images, animations, color combinations, button shapes, layout, audio, video, and HTML code within this web site are the trademarks, service marks, trade names, copyrights or other property of Timney Triggers Copyright. Timney Triggers ALL RIGHTS RESERVED. All other unregistered and registered trademarks are the property of their respective owners. Nothing contained on this web site should be construed as granting, by implication, estoppel, or otherwise, any license or right to distribute, modify, transmit, use, reuse, or re-post any of Timney Triggers Intellectual Property displayed on this web site without the express written permission of Timney Triggers.

No Warranties and Limits of Liabilities Information and documents provided on this web site are provided "as is" without warranty of any kind, either express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, and non-infringement. Timney Triggers uses reasonable efforts to include accurate and up-to-date information on this web site; it does not, however, make any warranties or representations as to its accuracy or completeness. Timney Triggers periodically adds, changes, improves, or updates the information and documents on this web site without notice. Timney Triggers assumes no liability or responsibility for any errors or omissions in the content of this web site. Your use of this web site is at your own risk. Under no circumstances and under no legal theory shall Timney Triggers, its suppliers, or any other party involved in creating, producing, or delivering this web site's contents be liable to you or any other person for any indirect, direct, special, incidental, or consequential damages arising from your access to, or use of, this web site. Responsibility or liability for any actions or communications by you or any unrelated third party within or outside of this web site. Timney Triggers reserves the right to modify or remove any and all information posted to its web sites.


ATTENTION KIDS:

IF YOU ARE UNDER THE AGE OF 18, YOU MUST GET PERMISSION FROM YOUR PARENT OR LEGAL GUARDIAN BEFORE

YOU DO ANY OF THE FOLLOWING ON OR THROUGH THE SERVICE:

  • SEND ANY INFORMATION ABOUT YOURSELF OR OTHERS
  • BUY ANYTHING